Slow Response Times
Waiting for help costs more than time. It creates frustration for employees, delays client service, and leaves business owners wondering whether anyone is actually accountable.

Frustrated With The Lack Of Responsiveness And Slow Service From Your Current IT Service Provider?
Call us and discover IT support with exceptional customer service.
Business Owners, Call Now For Immediate Support: 303-927-7290

What Every Business Owner Must Know About Hiring An Honest, Competent, Responsive And Fairly Priced Computer Consultant
When support is slow, unclear, or reactive, technology starts pulling attention away from the work your team is supposed to do.

Waiting for help costs more than time. It creates frustration for employees, delays client service, and leaves business owners wondering whether anyone is actually accountable.
The same issue should not keep returning month after month. Unreliable systems can interrupt appointments, deadlines, billing, communications, and the daily workflows your business depends on.
Many businesses know they need stronger cybersecurity, but they do not always know where the risks are. Without clear monitoring, backup planning, and security controls, leadership can be left guessing.
Reactive IT keeps your business stuck solving the next urgent ticket. You deserve a practical plan for reliability, budgeting, compliance concerns, cloud decisions, and long-term growth.
DataSHUR combines hands-on support with disciplined processes so your technology is easier to manage, easier to understand, and better aligned with your business.

Every workflow we manage is documented so support does not depend on guesswork or tribal knowledge. That structure helps issues get resolved more consistently and gives your business clearer visibility into what is being done.
Our clients value quick communication and follow-through from people who know their environment. We focus on making support clear, practical, and easy to work with instead of burying users in technical language.
Each client relationship includes strategic technology guidance, budgeting support, and recurring reviews. This helps connect IT decisions to security needs, compliance expectations, daily operations, and future growth.
DataSHUR was established in 1999 and brings more than 100 years of combined IT industry experience to small and midsized businesses. Our background includes enterprise-class experience, backup and recovery work, and support for organizations with demanding technology needs.
A simple, proven process to assess your IT, eliminate risks, and give your business a clear path forward.

Let’s talk about what’s not working and where you need support.

Go over your system and needs with an expert from our team.

Review Results and give you a clear path forward.

Getting started begins with a discovery conversation about your business, goals, frustrations, and current technology environment. From there, we review infrastructure, security, compliance needs, workflows, backup practices, and support expectations so recommendations are based on how your team actually works.
After the assessment, we present a practical plan with priorities, timelines, and expectations. Once approved, onboarding focuses on documenting systems, improving configurations, strengthening security, and transitioning support with minimal disruption to daily operations.
The single best benefit is having 24/7 IT support and knowing that if there is any issue with anything in our office, Keith and his team will get it figured out and taken care of the same day. DataSHUR provides the best help when it comes to issues, walking me through how to tackle a problem step by step while being hundreds of miles away. Keith has helped more than an actual technician coming in on site and works faster too! Don’t hesitate, I’ve never had a better and quicker IT service team than DataSHUR You won’t regret it.
Peace of mind is the biggest benefit! We know that our computers are protected at all times, our patient info is safe and secure, and any tech hiccup we run into with be corrected ASAP. We don’t have to wait days for a response or a fix. You recognize that every minute of down time is very costly to us and you guys always get us up and running as soon as possible. I’ve never once been disappointed with your service. You’ve always been able to meet our needs…big, small, planned or unplanned.
Anytime we have a problem with any computer in the office it is taken care of immediately, there is never any down time. You guys always answer my calls, and you are very knowledgeable with every aspect of the computer and with our program.
Peace of mind that I know the network is secure. I have an immediate response when we need it for any IT/computer issues. By far it is the responsiveness. We have immediate access to IT help when we need it. There are other companies that may be less expensive, but I have found that they have not provided service in a timely manner. This has ended up costing us in productivity. IT is vital to our business model, and we can’t close down if there is an IT issue. We have not had to adjust schedules or cancel patients since moving to DataSHUR. Bottomline has improved as our systems run smoothly and consistently.
Your reliability sets you apart from every other IT company. You respond quickly and continue to troubleshoot until you get results. If something isn’t within your purview, you seek out another specialist to get the correct information or provide the necessary help. The DataSHUR team is reliable, easy to work with, and takes time to build a relationship with their clients. Their service is outstanding.
Datashur has been helpful and efficient whenever issues have arisen. Brad was extremely helpful and conscientious with a recent VoIP issue we had, and went out of his way to double check on things for several days to ensure the solution continued working.
Great Service. They are fast and efficient, always available to help when we need them.
Really good communication and can solve any issues fast! Thank you!
Very knowledgeable and helpful. Quick to fix the problem. Great team!
I work remotely from home and ran into an issue where I couldn’t get DUO to work and connect for me.
Alex was very prompt and extremely helpful as he patiently walked me through the process. Not only is he very knowledgeable, he also has a calm and kind manner, which I really appreciate.
He had me up and running in no time.
I was frustrated with an issue working between two computers. Dannie gave a couple of suggestions and let me choose the best option for me…then got it up and running within minutes.
DataSHUR always responds quickly and gets the job done. These guys are top notch.
The staff at Data Shur is always quick to respond to a problem. The tech team is very helpful and makes sure they have completed the job to your satisfaction. Thank you for your patience and IT support.
Alex is always prompt and helpful and resolves my tech issues quickly. He goes above and beyond to keep things running smoothly. Thanks, Datashur, for keeping me productive at work!
fixed our computer issues quickly and remotely. excellent service every time.
I have worked with DataSHUR through my law firm, and they have always been quick to respond, and work on my issue until it is resolved. They do what most other companies only SAY they will do. I am very pleased with Keith Burton and his team.
Love these guys. Great IT company. Very responsive. They just want your business to run smooth, and without computer problems. Always polite and helpful.
Thanks for getting my computer fixed so quickly!
Data Shur is always on time, they are there in a crisis, or a simple question. There is no wait time, we are so thankful to have them for our IT needs. We highly recommend this company.
So easy to fix anything wrong with any tech in your office. They just take care of it
“I recently needed the tech team , Dannie has always been very patient and helpful. I’m very impressed with how fast he is able to take care of any issue we have.
Great customer service, immediately contacted me after receiving my ticket. Awesome!
The whole team is great, Fast response times!
We have used DataSHUR for a long time. They respond quickly and are always very helpful.
We have been using Data Shur for a long time, we always get great service. They figure everything out and can fix anything. Dan is the man!
⭐⭐⭐⭐⭐
Since it’s System Administrator Appreciation Day, I figured it was a good excuse to say thank you to the team at DataSHUR.
It’s easy to complain when technology doesn’t work, but we don’t always take the time to recognize the people who keep everything running. Every experience I’ve had with the DataSHUR team has been a good one. They’re responsive, easy to work with, and you always get the feeling they genuinely care about taking care of their customers.
I especially wanted to give Chris a shout-out. Every time we’ve worked together, he’s been knowledgeable, friendly, and just plain great to work with. He keeps you in the loop, explains things without making you feel lost, and sticks with the problem until it’s actually fixed. That kind of customer service is getting harder and harder to find.
To Chris and everyone at DataSHUR, thank you for everything you do. Most people only notice IT when something stops working. Thanks for making sure that doesn’t happen. Happy System Administrator Appreciation Day!
If your business is tired of slow responses, recurring IT issues, uncertain backups, or unclear technology planning, DataSHUR can help you build a more stable path forward. Schedule a consultation to discuss your current environment, your goals, and the next steps toward managed IT support that is easier to trust.
