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Make a More Confident IT Buying Decision

Download the free guide before choosing an IT provider or agreeing to a support contract.

Choosing an IT services company affects your costs, security, productivity, and access to critical systems. Download this free guide to learn what to compare and which questions to ask before making a decision.

 

Know What to Ask Before Hiring an IT Provider

The IT Buyer’s Guide helps business leaders compare providers, pricing models, contract terms, and support expectations with greater confidence. It explains common areas where unclear language or overlooked exclusions can create risk, frustration, and unexpected costs after an agreement is signed.

  • Compare the three common ways IT services companies charge and understand the pros and cons of each.
  • Recognize billing models that place unnecessary risk on the customer.
  • Identify exclusions, hidden fees, and “gotcha” clauses before signing a contract.
  • Learn how to confirm exactly what services and outcomes are included.
  • Use 21 revealing questions before granting a provider access to your network, email, and data.

What Our Clients Say

★★★★★

We Are Never Going Back

The single best benefit is having 24/7 IT support and knowing that if there is any issue with anything in our office, Keith and his team will get it figured out and taken care of the same day. DataSHUR provides the best help when it comes to issues, walking me through how to tackle a problem step by step while being hundreds of miles away. Keith has helped more than an actual technician coming in on site and works faster too! Don't hesitate, I've never had a better and quicker IT service team than DataSHUR You won't regret it.
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IT Support You Can Trust

Peace of mind is the biggest benefit! We know that our computers are protected at all times, our patient info is safe and secure, and any tech hiccup we run into with be corrected ASAP. We don’t have to wait days for a response or a fix. You recognize that every minute of down time is very costly to us and you guys always get us up and running as soon as possible. I’ve never once been disappointed with your service. You’ve always been able to meet our needs…big, small, planned or unplanned.
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Reliable Service And No Down Time

Anytime we have a problem with any computer in the office it is taken care of immediately, there is never any down time. You guys always answer my calls, and you are very knowledgeable with every aspect of the computer and with our program.
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Don’t Go With The ‘Cheap Guys’

Peace of mind that I know the network is secure. I have an immediate response when we need it for any IT/computer issues. By far it is the responsiveness. We have immediate access to IT help when we need it. There are other companies that may be less expensive, but I have found that they have not provided service in a timely manner. This has ended up costing us in productivity. IT is vital to our business model, and we can't close down if there is an IT issue. We have not had to adjust schedules or cancel patients since moving to DataSHUR. Bottomline has improved as our systems run smoothly and consistently.
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Absolutely Outstanding Service

Your reliability sets you apart from every other IT company. You respond quickly and continue to troubleshoot until you get results. If something isn’t within your purview, you seek out another specialist to get the correct information or provide the necessary help. The DataSHUR team is reliable, easy to work with, and takes time to build a relationship with their clients. Their service is outstanding.
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Datashur has been helpful and efficient whenever issues have arisen....

Datashur has been helpful and efficient whenever issues have arisen. Brad was extremely helpful and conscientious with a recent VoIP issue we had, and went out of his way to double check on things for several days to ensure the solution continued working.
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Great Service. They are fast and efficient, always available to...

Great Service. They are fast and efficient, always available to help when we need them.
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Really good communication and can solve any issues fast! Thank...

Really good communication and can solve any issues fast! Thank you!
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Very knowledgeable and helpful. Quick to fix the problem. Great...

Very knowledgeable and helpful. Quick to fix the problem. Great team!
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I work remotely from home and ran into an issue...

I work remotely from home and ran into an issue where I couldn't get DUO to work and connect for me. Alex was very prompt and extremely helpful as he patiently walked me through the process. Not only is he very knowledgeable, he also has a calm and kind manner, which I really appreciate. He had me up and running in no time.
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I was frustrated with an issue working between two computers....

I was frustrated with an issue working between two computers. Dannie gave a couple of suggestions and let me choose the best option for me...then got it up and running within minutes.
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DataSHUR always responds quickly and gets the job done. These...

DataSHUR always responds quickly and gets the job done. These guys are top notch.
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